How it works

Rent bikes in more than 60 German cities!

Rent up to four bikes at the same time using one account.

Once registered you can use all nextbike affiliated schemes around the world.

1. Sign up for free

website

Go to

Registration

APP

Download the Deezer nextbike app and sign up via smartphone.

Hotline

Sign up easily by calling our hotline: +49 (0)30 12 08 63 64.*

Your Deezer benefit: Link your Deezer & nextbike accounts and get the first 30 minutes of each rental for free!

All customers with a paid Deezer account get the first 30 minutes of each rental with Deezer nextbike Berlin for free. For rentals longer than 30 minutes the user will be charged the standard fare.

Verify your account

  • The registration* is free of charge. Before renting your first bike, we need to verify your payment method. You will be required to deposit a credit of 1 € which can be used in all fare types. You can change your preferred payment method at any time.

  • Payment with credit card, direct debit or PayPal**.

    * For registering via hotline a service charge of 3€ applies. 
    ** Your PayPal account needs to be verified. Learn more.

 2. rent & return

 

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VIA APP

Enter the bike number or scan the QR code.

You will receive a four-digit lock code which you enter into the BikeComputer.  Press 'OK'. The fork lock will then open automatically.

VIA BIKECOMPUTER

Enter your phone number and PIN and press 'OK'. The forck lock will open automatically.

Open the forck lock and secure it next to the basket.

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Park your bike by pressing 'P' on the BikeComputer.

Close the lock. The rental will continue.

To continue the ride open the lock again with the 4-digit lock code.

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FIX

Return the bike at an official station within Berlin.

FLEX

Return the bike at any main street or junction within the Berlin flex zone which is marked blue in the map and comprises the inner S-Bahn circle.

Press 'OK' on the BikeComputer and close the forck lock. 

Refresh your app to make sure the rental has been stopped. Contact our customer service if not: +49 (0)30 12 08 63 64.

FLEX ZONE

Within the flex zone bikes can be returned at any public street or junction where it is visible for the next customer. The flex zone comprises the inner S-Bahn circle and is coloured blue on the map. Outside this zone bikes can only be returned at official stations of Berlin.

4 BIKES ON 1 ACCOUNT

You can rent up to four bikes at the same time using one account. Free minutes or special rates will only apply to the first bike, though.
Four bikes are not enough? Check out our group booking options.

SERVICE FEES

Returning bikes outside the flex zone or official stations as well as on private ground or in parks is not allowed. A service fee of min. 20€ will apply. All prices and fees can be found in our price list

Mobile apps for nextbike

Mobile apps for nextbike

Mobile apps for nextbike